Interview Guides
Interview Questions Receptionist
Answer inquiries and provide information to the general public, customers, visitors,
and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Download below a PDF version of interview questions for Receptionist
Top Interview question for "Receptionist"
Planning and Organization
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How do you manage your time? How do you organize your day?
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Tell me a time when you planned and pulled off a complex assignment.
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How do you multitask and respond to multiple calls and visitors at the same time?
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Tell me a time when you had to unexpectedly change the task you were working on.
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How do you organize your desk, files, and/or any other important documents?
Composure and Customer Service
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How do you go about establishing rapport with a new person?
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Tell me about a time you had to deal with an angry or upset person.
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Have you ever solved a problem for a customer? Tell me about it.
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Tell me about a conflict you handled well and one you didn’t handle well.
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How do you manage office communications in a confidential manner?
Written and Oral Communication
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Please provide some examples of your written communication experience.
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Tell me about a time you put together a research paper. How did find relevant information and organize your research?
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How do you disseminate information to other people? How do you decide what's important?
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Have you ever proofread and edited a document for someone else?
Technology
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Tell me about a time you learned how to use a new software program.
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Do you have experience scheduling using an electronic calendar?
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What office equipment do you have experience using? (Telephone, Copier, etc.)
Boss Relationships
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Tell me about the best boss and most difficult boss you have ever worked for.
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Tell me a time you disagreed with a boss.
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What would you do if you had to present bad news to your boss?
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