As the CEO of a growing company, you’re navigating the complexities of scaling your team efficiently while ensuring effective personalized recruitment communication. A recent concern was raised:
“We do not want the email coming from one person’s individual Outlook account so it can be reviewed and managed by multiple people. We’re trying to set it to come from a shared address that both team members can access and manage.”
While shared accounts may seem practical, using personalized recruitment communication leads to better candidate engagement and higher deliverability, ultimately improving your hiring process.
The Power of Personalized Recruitment Communication
1. Enhancing Candidate Experience
Personalized communication is critical in recruitment. In fact, 63% of job seekers feel most frustrated when employers fail to communicate regularly during the hiring process.
Research also shows that 69% of candidates are more likely to apply for a job if the employer actively maintains communication throughout. Personalized recruitment communication, where emails are sent directly from a specific recruiter, helps build trust and foster stronger connections, making candidates feel appreciated and more engaged.
Maintaining these personal interactions can significantly boost a candidate’s impression of your company and improve their overall experien
2. Improving Email Deliverability
Emails sent from generic or shared accounts are often flagged as spam, lowering the chances of them being opened by candidates. According to Mailpro, personalized emails in recruitment see an 18.8% higher open rate compared to non-personalized emails. Personalized recruitment communication, where messages are sent from a specific recruiter, not only builds trust with candidates but also improves email deliverability.
Candidates are more likely to engage with personal emails that feel tailored to them, making this approach crucial for effective candidate communication.
The Downsides of Shared Email Accounts
1. Lower Engagement Rates
Generic emails can feel impersonal. Candidates are more likely to perceive them as automated messages, decreasing their interest in responding. Personalized recruitment communication ensures your outreach feels more genuine and human, encouraging candidates to engage.
2. Security and Management Issues
Using shared email accounts comes with security risks. With multiple people accessing the same account, it becomes challenging to track communication and ensure that the right person is engaging with each candidate. This can lead to confusion, overlaps, and gaps in communication, which negatively affect your recruitment process.
Benefits of Direct Outreach
1. Building Stronger Relationships
Using shared email accounts comes with security risks. With multiple people accessing the same account, it becomes challenging to track communication and ensure that the right person is engaging with each candidate. This can lead to confusion, overlaps, and gaps in communication, which negatively affect your recruitment process.
2. Higher Response Rates
Candidates are significantly more likely to engage with personalized recruitment communication. A study found that personalized messages in recruitment strategies increase the response rate by up to 400% compared to generic outreach.
When candidates feel a recruiter is reaching out to them directly, it fosters trust and rapport, making them much more inclined to respond and engage in the process. Personalization plays a vital role in improving the candidate experience and boosting overall recruitment effectiveness.
Adding SMS to Your Recruitment Strategy
Incorporating SMS into your personalized recruitment communication can significantly enhance engagement. Here’s why:
1. Immediate Engagement
SMS messages boast an impressive 98% open rate, with 90% of them read within just three minutes, according to Gartner. This immediacy ensures that your message reaches candidates quickly, making SMS a powerful tool for time-sensitive updates like interview reminders or application follow-ups.
2. Preferred Personal Communication Channel
Many candidates prefer text messaging for brief updates or confirmations. A study by Jobvite found that 43% of candidates are more likely to respond to a recruiter’s text than an email, highlighting the growing importance of SMS in personalized recruitment communication.
Best Practices for Candidate Communication
1. Use Personal Email Accounts
Encourage recruiters to send emails from their individual accounts to build rapport and trust with candidates. Personalized recruitment communication has a significantly higher impact on candidate experience and engagement.
2. Leverage Recruitment Software
Using Applicant Tracking Systems (ATS) allows for seamless collaboration without compromising the personal touch. ATS platforms can track interactions and manage communication while ensuring that each recruiter maintains personalized recruitment communication with candidates.
3. Combine Email and SMS
By adopting a multi-channel approach, combining both personalized recruitment communication through emails and SMS, you can ensure higher engagement rates across different touchpoints. Just remember to obtain proper consent before sending SMS messages to stay compliant with regulations such as the Telephone Consumer Protection Act (TCPA).
Addressing Deliverability Issues
1. Email Authentication
Implement email authentication protocols like SPF, DKIM, and DMARC to improve deliverability rates. These protocols verify that your emails are from a legitimate source.
2. Regularly Update Email Lists
Maintain clean email lists by removing inactive or incorrect email addresses. This practice reduces bounce rates and improves sender reputation.
Overcoming Concerns with Personal Emails
1. Visibility and Collaboration
Some worry that using personal emails might hinder team collaboration. However, modern ATS platforms provide visibility into candidate communications without needing access to personal email accounts. This ensures that teams can collaborate effectively while maintaining personalized recruitment communication with candidates.
2. Data Security
Using secure recruitment software ensures that candidate data is protected, and communication is logged appropriately, complying with data protection regulations like GDPR.
Conclusion
While shared email accounts may seem convenient, personalized recruitment communication significantly enhances candidate engagement and experience.
By incorporating SMS into your recruitment strategy, you can further improve responsiveness and build stronger connections with potential hires. By leveraging technology and best practices, you can address deliverability issues, maintain security, and make sure your communication stands out in a competitive hiring landscape.
We’d Love to Hear From You!
If you need assistance optimizing your personalized recruitment communication strategy, feel free to reach out. We’re here to help you build a stellar team.
